Women Lead the Charge at Booming Healthcare Software Company – JEMS: EMS, Emergency Medical Services

With a humble history that began with notes on a napkin by two nurses, the company now known as Ninth Brain sought an easy way

yet another stringent solution for the complicated compliance requirements faced by healthcare and first responder organizations. This spring, Ninth Brain will celebrate its 20th anniversary. Lisa Tedford, nicknamed “Captain Gray Matter”, and Holly Taylor, “Chief Hat Holder”, lead Ninth Brain with a passion for helping customers and having a little fun along the way. Tedford says, “I was the first developer to bring the towel idea to life over 20 years ago. The best part of this journey has been hearing feedback from users of our system and how it has helped them in their daily lives. I like to see where the next big ideas from our team and our clients will take us.

Asked about their overall corporate philosophy, Taylor says, “We focus on caring for our people and our customers, the rest falls into place. Focusing our efforts on being advisory partners for our customers, in turn, creates advocates in the industry, which naturally grows our business. We look forward to celebrating continued success with our incredible team of dedicated brains and loyal customers. »

Using crowdsourced suggestions from customers and industry partners, Ninth Brain has grown from employee health tracking to a broad platform known for consultative training and onboarding, workforce planning work, risk assessments and quality improvement. These tools have become especially important at a time when the healthcare and first responder sectors are experiencing unprecedented change, staff turnover, compliance requirements and vaccine mandate management.

“Ninth Brain has changed the way we deliver education within our organization, bringing us into the digital age by reducing the time it takes to track and document skills, required education and credentials,” Lindsey said. Castle, director of educational and clinical services at MedFlight. .

“PatientCare EMS Solutions has been using many of the features provided by NBS to improve our performance and maintain CAAS and CAMTS accreditations for several years. the customer, which is not something you get with all vendors. We know our customer support team by name and can be counted on to be available when we need them.” Debbie Vass, vice president of quality at PatientCare EMS Solutions.

In the spirit of collaboration that Ninth Brain is known for, Ninth Brain will celebrate its 20th anniversary with nine birthday parties with select customers, provide opportunities to sign up for birthday box surprises, and celebrate super users. Ninth Brain named. You can check out what they are doing here https://www.ninthbrain.com.

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